Customer Service Representative - State Farm Agent Team Member
Willmar - MN
Customer Service Representative - State Farm Agent Team Member
Full Time • Willmar - MN
Responsive recruiter
Replies within 24 hours
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I've been a State Farm agent for 16 years and currently lead a team of eight across two offices. With more than 27 years of experience at State Farm, I've built my career around developing great teams and helping customers protect what matters most. I studied Economics at St. Cloud State University and have served on several local nonprofit boards throughout my career.
Building relationships both inside and outside the office is important to me. We enjoy giving back to our community, and I believe creating a positive, supportive environment is just as important as delivering excellent service to our customers.
Our agency offers health benefits, a 401(k) with a 6% employer match, team bonus programs, and a strong commitment to work-life balance. We also enjoy regular team outings, including Minnesota Twins and Wild games, and even a team trip to Nashville.
Our culture is built around high performance, strong communication, and having fun together. We work hard, celebrate our successes, and genuinely enjoy spending time as a team. I'm looking for someone who is dedicated, communicates well, and wants to be part of a supportive, high-achieving team.
ROLE DESCRIPTION:
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Mick Quinn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
We're Hiring!
We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Mick Quinn - State Farm Agent may be the right fit for you!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, and Life Insurance.
- Our office is located in Willmar MN & Benson MN.
- I have been a State Farm agent since 2010.
- We have 70+ years of combined insurance experience in our office.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none